Shipping Methods

Shipping Methods We offer a variety of shipping options from EMS, UPS and FedEx. All methods include a tracking number.

EMS (Express Mail Service)

Average Delivery Time	- 5-10 days (Depending on your country, COVID-19 delays may be in effect.) *It is important to note that customs clearance procedures in your country may cause delays in delivery.
Tracking	- Available
Benefits	- EMS is an express service jointly operated by post offices of some 101 countries worldwide. - EMS is ideal for customers looking for an economical way to ship packages internationally. - Free insurance up to KRW 70,000 + KRW 7,870/kg
Limits	- Max Weight: 30kg or 20kg depending on the country (The following countries allow shipments weighing up to 20 kg: Australia, Denmark, Sweden, Macau, Argentina, Mexico, Mongolia, Ukraine, Myanmar, Iran, Israel, Bangladesh, Egypt, Kazakhstan, Spain, Qatar, Armenia, and Poland) - Not bigger than 150cm for any one dimension or 274cm for the sum of the length and the greatest circumference measured in a direction other than that of lenght. - Delivery is not available to P.O. Boxes except Oman, Yemen, UAE, Iran, Qatar, Kuwait and Saudi Arabia. - It is strictly prohibited to ship items containing lithium batteries, such as wireless phone chargers, e-book readers, mobile phones, electronic cigarettes, medical devices, hoverboards, Bluetooth headsets, power tools, laptops, tablets, drones, toys, and dolls. - Please be aware that when shipping prohibited or restricted items, customs may dispose of or confiscate them without prior notification.

K-Packet

Average Delivery Time	- 8-20 days (Depending on your country, COVID-19 delays may be in effect.) *It is important to note that customs clearance procedures in your country may cause delays in delivery.
Tracking	- Available
Benefits	- K-Packet, provided by Korea Post, is a reliable and expedited shipping service designed for small and medium-sized packages, making it an excellent choice for international shipments of parcels, documents, and lightweight items. - K-Packet service is available in 20 countries, including Australia, Brazil, Canada, China, France, Germany, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, and Vietnam. - Free insurance up to KRW 52,500 (U.S. not applicable)
Limits	- Max Weight: 2kg - Dimensions of the small packet: the sum of length, width and height - up to 90 cm, with the largest of the three dimensions being a maximum of 60 cm. - It is strictly prohibited to ship items containing lithium batteries, such as wireless phone chargers, e-book readers, mobile phones, electronic cigarettes, medical devices, hoverboards, Bluetooth headsets, power tools, laptops, tablets, drones, toys, and dolls. - Please be aware that when shipping prohibited or restricted items, customs may dispose of or confiscate them without prior notification.

FedEx International Priority

Average Delivery Time	- 2-4 days (Depending on your country, COVID-19 delays may be in effect.) *It is important to note that customs clearance procedures in your country may occasionally cause delays in delivery.
Tracking	- Available
Benefits	- An express service that provides speedy and reliable transportation by one of the world's largest international transportation and logistics companies. - Free insurance up to USD 100 or $20/kg
Limits	- Delivery is not available to P.O. Boxes. - Food (including any edible product) and beverages (including soft drinks, alcoholic beverages) cannot be shipped. - FedEx allows the shipment of lithium batteries and items containing lithium batteries, but there are specific regulations and restrictions that must be followed. - Please be aware that when shipping prohibited or restricted items, customs may dispose of or confiscate them without prior notification.

UPS

Average Delivery Time	- 3-5 days (Depending on your country, COVID-19 delays may be in effect.) *It is important to note that customs clearance procedures in your country may cause delays in delivery.
Tracking	- Available
Benefits	- UPS offers a reliable international shipping network and infrastructure, ensuring prompt and secure delivery to destinations worldwide. - Free insurance up to USD 100
Limits	- The maximum weight limit is 20 kg. - It is strictly prohibited to ship items containing lithium batteries, such as wireless phone chargers, e-book readers, mobile phones, electronic cigarettes, medical devices, hoverboards, Bluetooth headsets, power tools, laptops, tablets, drones, toys, and dolls. - Delivery is not available to P.O. Boxes. - Please be aware that when shipping prohibited or restricted items, customs may dispose of or confiscate them without prior notification.

Consolidation & Repack

What is Consolidation?

Consolidation is a special reduction service for customers who shop from multiple online stores.
Our warehouse team combines multiple orders into a container; a box or a polybag, to reduce volumetric weight.

When shopping from multiple online stores and shipping directly, you pay multiple international shipping fees, which can be expensive.
Combining packages and shipping them as one package greatly reduce the shipping cost.

*Some items cannot be combined for consolidation
Items with irregular sizes or fragility, such as golf clubs, guitars, umbrellas, laundry poles, skateboards, walking sticks, and others, may not be eligible for consolidation into a single package.

*Certain items may attract customs charges
Customs duty is determined based on the package's value. By consolidating items, you may face additional or heightened customs charges. It is your responsibility to cover any charges incurred.

What is Repacking?

ShopnShip will repack your package by minimising the height of the package, thus reducing the volumetric weight.
The process of repacking will be placing the smaller package into one single box.

Example:Height of package being cut down

01 By trimming the existing box we will minimize the package’s height
and cut down boxes to achieve a lower dimensional weight.

02 If your purchases are deemed non-fragile, we will also remove any
unnecessary bubble packs or styrofoam to reduce size.

What is Volumetric(Dimensional) Weight? Volumetric vs. Actual Weight

QWhat is volumetric weight?

AVolumetric weight is the ‘volume’ a package occupies (example; the physical size of a package)

QWhat is actual weight?

AActual physical weight of a package is its actual weight measured in kilograms/pounds.
In international shipping, how much space a package occupies (volumetric weight) in a cargo hold is as important as how much it weights (actual weight).
Large packages, even if they are light, take up more space in an aircraft. This is why shipping companies take the volumetric weight into consideration.
If the volumetric weight exceeds the actual weight, the volumetric weight will be the default chargeable weight.

Calculating Volumetric Weight

Volumetric weight is calculated by the Length x Height x Width of a package and dividing the result with a volumetric factor of 5000 or 6000 depending
on the carrier’s policy.