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[Shipping] How long does it take for my packages to arrive?
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The time it takes for your packages to arrive depends on several factors such as shipping method, customs clearance, and destination country.
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[Shipping] Can I choose the shipping carrier for my package?
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Yes, we offer multiple shipping carriers to choose from. You can compare the shipping fees and delivery times to select the carrier that best fits your needs.
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[Shipping] What if my package is returned for some reason after shipping from ShopnShip?
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If a package has to be returned to ShopnShip due to an incorrect address, or because no one is available at the destination to receive the package, or for any other reason, the customer is responsible for all shipping costs. Please note that there will be a storage charge after 30 days. If the customer does not agree to pay the return shipping costs, then ShopnShip will instruct the carrier to discard the shipment.
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[Shipping] How long does it take me to get my shipment?
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In most cases, we are able to fill all shipping requests within 24-48 business hours from the time they are placed. You will be able to see that your request has been filled by logging into your account and checking your Dashboard.
Depending on the carrier and the destination, it usually takes between 4 to 10 business days for a package to arrive once it has left our warehouse. We will provide you with a tracking number once we have shipped.
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[Shipping] Are there any restrictions on items I can send through ShopnShip?
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Yes, please refer to our Prohibited and Limited Items list.
Important Note: This list is not comprehensive and that restrictions are constantly changing. We’ll do our best to update this page as we receive notices from our carriers but ultimately you are responsible for ensuring that the items you purchase comply with all government and carrier restrictions.